FAQ

General

Is there on-site support?

On arrival, you will be warmly welcomed by our local partners, rangers or guides. They will greet you and give you a brief introduction before your trip begins.

You will also be given access to a chat group with all the other participants departing on the same date just before you set off. You can use this group to chat with each other or with our team.

About Botswana Nomads

Can I customise the trip to my own liking?

As we offer a fully organised trip, it is not possible to adjust the duration or itinerary. However, you are free to extend your trip independently by spending a few extra days on site afterwards, for example, or continuing your journey to another country.

Who is this trip suitable for?

Botswana Nomads is suitable for anyone who loves nature and adventure. Whether you are an experienced traveler or stepping out of your comfort zone for the very first time, if you are open to new experiences, you’ve come to the right place!

However, this is an intensive trip for adventurers. Prior to departure, you will receive clear instructions on driving a 4×4, using the rooftop tent, and what to expect along the way. The route is logically structured, and throughout the journey, you will be in touch with our team, available 24/7 for questions or support. This allows you to combine adventure with peace of mind.

It is good to know that you will be sleeping at campsites that are sometimes unfenced. Wildlife may walk past your tent, and you will also need to protect yourself well against local insects. On part of the route, taking malaria pills is required. Yes, this is Africa in its purest form. That means you might hear an elephant walking by at night, or there might be spiders and snakes nearby. We will teach you exactly how to handle this and what precautions to take. It’s no reason to panic, but certainly something to be aware of. For many travelers, this is precisely what makes the experience so special.

You will receive plenty of information about the trip and its preparation, and we are always here to help, but the country itself remains truly adventurous!

When can I do this trip?

The calendar on the website shows all departure dates, available spots and prices.

Would you like to be notified personally when new departure dates are posted online? If so, please complete this form with your details.

Prices & Booking Conditions

What is the payment procedure?

Within 5 days after your registration, you must pay a deposit to confirm your trip. After that, you still have until a few weeks before departure to modify your options and pay the remaining balance. If you make changes, the deposit is automatically recalculated.

There are various payment options, including Bancontact, Mastercard, iDeal. If you have a Travelbase voucher, you can use it as well.

If your payment fails, it is likely due to an incorrect reference number or exceeding your account limit.

Can I modify my registration?

Depending on availability, you can add or remove most options (except cancellation insurance) until a few weeks before departure. Generally, we follow a first-come, first-served principle, so early decision-makers are at an advantage.

What are the Superflex cancellation conditions?

The Superflex cancellation conditions are available for anyone who books early.

You can reschedule your trip to another period within the same season (depending on availability) or cancel for free before a certain date, which is clearly stated on the registration form.

If the deadline to use the Superflex conditions has passed, the general cancellation conditions apply.

Can I still cancel my trip?

It is always possible to cancel your trip. You can find the general cancellation conditions here. You can also rely on the Superflex cancellation conditions. More info under the FAQ ‘What are the Superflex cancellation conditions?

Preparation

What should I bring?

A few weeks before departure, you will receive a detailed packing list, carefully compiled by our experienced team. The packing list includes everything you need for your adventure, from clothing to equipment and useful extras.

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